We recently did a small interview with retail gift store Acquisitions from Timaru, New Zealand. Here is their story of retail employee shift scheduling:
Can you briefly describe which business you are in?
Acquisitions is a retail gift shop that is perfect for gifts … our byline in fact. Our range is eclectic, but there is always something for that “hard to buy for person”. There is nothing in Acquisitions that anyone needs … but everything that everyone wants. Our customers love browsing the shop and talking to us about their desires.
We offer gift baskets and a gift registry and complimentary gift wrapping. There are 13 stores around New Zealand all owned by the same company, and have been since starting some 21 years ago. I currently manage the Timaru store.
What’s the URL to your website?
Our website is at www.acquisitions.co.nz
How does BusyBeeManager help you in your job?
Before I started with Busy Bee, I searched the internet for a suitable program that was going to assist me in employee scheduling. Being only one store out of the 13, I wanted to find something simple to use, easy to understand software that I could ultimately pass on to others managers. We only have 6 staff in this store, but all but one are on part-time hours, and they all have times they are or are not available. Keeping track of when staff can work and can’t can be quite time consuming. Thanks to BusyBeeManager – that’s a lot easier now.
What is your favorite feature of BusyBeeManager?
That would have to be the template saver and the email options. It makes it so easy to just email the rosters to staff and know that they have them and can confirm their shifts.
How much time approximately does BusyBeeManager save you monthly?
To be honest I wouldn’t know – several hours I guess. I just appreciate the fact that I have software that does the hard work for me and I know that it does it right. It helps me concentrate on what I do best – manage the store, serve customers and sell products.
How is your impression of Value for Money in BusyBeeManager?
Having been on the free plan since starting with BusyBeeManager it will be interesting to see the effects of the “paid” benefits that I will get now that I upgraded. I really like the thought that staff can log in and put in days they are unavailable or request holidays. Often in the course of a busy day, a staff member will mention that they are not available at some point … I often don’t remember this. To be able to put that responsibility onto the staff members themselves makes it easier for me in the long run. That will definitely save me a lot of time and above all frustration.
Fantastic program, highly recommended by myself and my staff, who have said that they like the way the email comes with all the hours laid out clearly for them.
Thanks to Mellanie for giving this interview! You might also want to check out this other case story from Tea Salon – Tante T.